General
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Tell me more about your packaging.
Our current cookie film uses 20% post-consumer recycled content (PCR) and as demand grows this will grow to 50-60%. Our new boxes are made out of 100% recycled paper.
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How can I apply a discount code?
If you have received a discount code, please enter it at checkout to receive your discount.
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Questions about your order?
Questions about your order? Please email info@loveandchew.com and we will get back to you within 1-2 business days.
Ingredients & Nutritional Facts
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Are your products Certified Gluten-Free?
Yes. They are also baked in a dedicated gluten-free facility.
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Are your products Certified Vegan?
Yes.
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Are your products non-GMO?
Yes, all ingredients are non-GMO but we do not have the certification at this time.
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Are your products organic?
Yes and no. Our dates, chia seeds & chocolate chips are organic, while our almonds & almond butter are not.
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Are your products raw?
No, we bake our cookies at a low temperature to achieve a chewy, soft texture.
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List of Ingredients
We believe that plant-based eating should be convenient and easy for everyone. When you eat better, you feel better. It’s that simple. We source the vast majority of our ingredients from California.
Banana Bread
Blanched Almonds, Date Paste, Almond Butter, Bananas, Water, Chia Seeds, Baking Soda (Sodium Bicarbonate), Natural Banana Extract, Sea Salt, and Vegetable Glycerin.
Mocha Chip
Blanched Almonds, Date Paste, Almond Butter, Dark Chocolate Chips (Organic Cane Sugar, Organic Cocoa Liquor, Organic Cocoa Butter), Natural Coffee Concentrate, Java Crème Flavor (Coffee Extractives, Vanilla Extract, Water), Chia Seeds, Baking Soda (Sodium Bicarbonate), and Sea Salt.
Cherry Almond
Blanched Almonds, Date Paste, Almond Butter, Water, Bing Cherries, Chia Seeds, Baking Soda (Sodium Bicarbonate), Pure Almond Extract, Sea Salt, and Vegetable Glycerin.
Chocolate Chia
Blanched Almonds, Date Paste, Almond Butter, Dark Chocolate Chips (Organic Cane Sugar, Organic Cocoa Liquor, Organic Cocoa Butter), Water, Chia Seeds, Baking Soda (Sodium Bicarbonate), Pure Vanilla Extract, Sea Salt, and Vegetable Glycerin.
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Nutritional Facts
Our products are Certified Vegan, grain/gluten free and non-gmo. Our Banana Bread and Cherry Almond cookies do not contain any refined sugars or artificial ingredients and are 100% paleo. (The Mocha Chip and Chocolate Chia cookies do contain refined sugar in the chips.)
Our cookies do not contain any wheat, eggs, sesame, soy, peanuts or milk – however it is important to note that our cookies are manufactured in a facility that also processes these items, including peanuts and other tree nuts, sesame, soy, milk, eggs, and wheat.
We calculate the nutrient content quantities listed in the NFP using a special nutrition software and the numbers can vary.
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Us Vs. Other Protein Cookies
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How much Caffeine is in your Mocha Chip cookies?
Each Mocha Chip Cookie contains around 10mg caffeine per cookie.
As reference, one cup of coffee can have 90-100mg caffeine. A cup of decaf coffee can have up to 2mg caffeine.
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Are your cookies kosher?
While our ingredients are kosher, we are not certified.
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What type of oil is your vegetable glycerin made out of?
Our vegetable glycerin is made of sustainably sourced palm oil.
Shipping & Returns
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Do you offer free shipping?
We offer free shipping on orders over $29.99. For orders below $29.99, shipping rates will be calculated at checkout.
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What countries are you shipping to?
We currently ship to the United States and Canada.
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What is your return/exchange policy?
30 Day Satisfaction Guarantee
It is our promise that when you order directly from our website at loveandchew.com*, you will receive the freshest products available made with only the finest ingredients.
Delivering a superior quality product is important to us. If your cookies arrive in anything less than excellent condition, we promise to replace your order free of charge within 30 days of purchase.** If you find physical damage to the packaging or product due to mishandling during the shipping process, please email us within 2 days of receiving your order at: info@loveandchew.com.
*Unfortunately, any products purchased from a retailer, third party Ecommerce site, or distributor must be returned or exchanged where purchased.
**Please note, our 30 Day Satisfaction Guarantee excludes issues relating to personal preference regarding taste or texture.
Subscriptions
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Can I change the cookie flavor I receive on my subscription?
Yes! Please log into your account and swap your next order in your subscription portal. If you have any issues, please email info@loveandchew.com.
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Can I change the frequency of my membership subscription?
Of course! You can adjust the order frequency of your shipments in your account. Should you have issues, please email info@loveandchew.com.
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How can I update my subscription billing information?
Please log into your account and change your billing information. If you have any issues, please email info@loveandchew.brands.com.
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Can I flexibly add or swap the cookie flavors I receive on my membership subscription?
Yes! You can swap your existing subscription order or add an additional cookie flavor in your love + chew account.
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Can I pause my membership subscription if I'm traveling or need a break?
You sure can! Please log into your account and pause your subscription.
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Can I change the amount of cookies I want?
You can choose between a 4, 6 or 12 pack. Please log into your account and update your preferred order.
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When will I be billed for my membership?
Upon your first order you will be billed immediately. Every month thereafter, you will be billed around the date of your first purchase.
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How do I log in and manage my membership on your website?
Please click the profile icon on the top right of the homepage or click here. Should you have any issues, please email info@loveandchew.com.
Careers, Partnership & Media Inquiries
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Careers
We accept internship applications on a rolling basis. Please e-mail your resume to info@loveandchew.com
Another way you can get involved is our Ambassador Program.
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Media Inquiries
Please email info@loveandchew.com and we will get back to you soon!
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Partner Program
We offer a bulk discount as part of our partner program. Please contact us at sales@loveandchew.com for more details.
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Brand Partnership Inquiries
Please email info@loveandchew.com and we will get back to you soon!